If you wish to change your registrar you should contact your current registrar who will be able to move the domain name for you. Registrars have access to our registration and domain management systems and can arrange to move a domain name for you very quickly.
Occasionally we are asked to intervene because the registrar is either unable or unwilling to assist. If you want us to make the registrar change for you, you will need to log in to your Online Services account and select the 'registrar change' service. We charge a £10 plus VAT fee for this service.
If you have multiple domain names (all available via online services) being moved to the same new registrar, the cost of a mass registrar change is £10 plus VAT.