There are a number of processes at Nominet that are applied to domain names in order to result in an update of registrant details:

• When a registrant is dissolved (Dissolved process)
  
• When the registrant name is found to be incorrect (Incorrect registrant process)
  
• When the registrant's address is found to have incorrect data (Poor quality data process)

When such a process is initiated on a domain name, we initially notify the registrar that the process has been initiated. The registrant is also notified at this time for a dissolved registrant or incorrect registrant name. If the address is incorrect then the registrant is notified 10 days later.

If the details are not updated then the domain name is suspended and cancelled.

The steps and notifications sent can be summarised as:

For incorrect registrant address process:

• Incorrect registrant address process initiated
• Registrar notified and given 10 working days to update
• If no update is received within 10 days the registrant is notified
• Registrant notified and given 20 working days to update
• If no update is received the domain name is suspended and notification sent to the registrant and registrar.
• If, after a 30 day suspension period, no update is received, the domain name is cancelled

For incorrect registrant name and dissolved registrant processes:

• Process initiated
• Registrar notified and given 30 working days to update
• If no update is received, the domain name is suspended and notification sent to the registrant and registrant.
• If, after a 30 day suspension period, no update is received, the domain name is cancelled.

If the registrar elects to get their notifications via EPP, then this notification will be generated.

<epp:resData> element

The <epp:resData> element contains the following element:

• A <n:processData> element which contains details of the case. This element has a "stage" attribute which determines the stage of case:

• "initial". This is the initial warning. No action has been taken on the account yet. If the account is not updated within 10 days, the registrant will be notified.
  
• "updated". The account has been updated and no further action will be taken.

The <n:processData> element has the following sub-elements:

• A standard <contact:infData> element giving the account details concerned.
• An <n:processType> element indicating the process type. This may be "Poor quality data", "Incorrect registrant" or "Dissolved".
  
• An <n:suspendDate> giving the date that the account will be suspended if the address data is not updated. This is only present if the type attribute above is "initial".
  
• An <n:cancelDate> giving the date that the account will be cancelled if the address data is not updated. This is only present if the type attribute above is "initial" or "suspend".
• An <n:domainList> element giving a list of the domain names affected. This element has a "noDomains" element giving the number of domains in the list.

Example of a poor quality data notification

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
 <epp xmlns="urn:ietf:params:xml:ns:epp-1.0"
   xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
   xsi:schemaLocation="urn:ietf:params:xml:ns:epp-1.0
   epp-1.0.xsd">
   <response>
     <result code="1301">
       <msg>Command completed successfully; ack to dequeue</msg>
     </result>
     <msgQ count="4" id="123456">
       <qDate>2007-10-06T10:29:30Z</qDate>
       <msg>Poor quality data process commenced notification</msg>
     </msgQ>
     <resData>
       <n:processData stage="initial"
        xmlns:n="http://www.nominet.org.uk/epp/xml/std-notifications-1.1"
        xsi:schemaLocation="http://www.nominet.org.uk/epp/xml/std-notifications-1.1 std-notifications-1.1.xsd">
           <contact:infData
            xmlns:contact="urn:ietf:params:xml:ns:contact-1.0"
            xsi:schemaLocation="urn:ietf:params:xml:ns:contact-1.0 contact-1.0.xsd">
               <contact:id>E2CD4B4D83DB0857</contact:id>
               <contact:roid>100590-UK</contact:roid>
               <contact:status s="ok"/>
               <contact:postalInfo type="loc">
                   <contact:name>contact 32</contact:name>
                   <contact:org>account-name 32</contact:org>
                   <contact:addr>
                       <contact:street>street 32</contact:street>
                       <contact:street>n/a</contact:street>
                       <contact:city>n/a</contact:city>
                       <contact:sp>n/a</contact:sp>
                       <contact:pc>NW32 1ZZ</contact:pc>
                       <contact:cc>GB</contact:cc>
                   </contact:addr>
               </contact:postalInfo>
               <contact:email>email32</contact:email>
               <contact:clID>TEST</contact:clID>
               <contact:crID>test@automaton</contact:crID>
               <contact:crDate>2009-04-16T11:02:49</contact:crDate>
           </contact:infData>
           <n:processType>Poor quality data</n:processType>
           <n:suspendDate>2007-10-26T00:00:00</n:suspendDate>
           <n:cancelDate>2007-11-25T00:00:00</n:cancelDate>
           <n:domainListData noDomains="2">
               <n:domainName>epp-example1.co.uk</n:domainName>
               <n:domainName>epp-example2.co.uk</n:domainName>
           </n:domainListData>
       </n:processData>
     </resData>
     <trID>
       <clTRID>ABC-12345</clTRID>
       <svTRID>123456</svTRID>
     </trID>
   </response>
 </epp>