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Home › Registrars › Registrar Systems › Automaton › ~ Poor Quality Data

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Nominet Processes

There are a number of processes at Nominet that are applied to domain names in order to result in an update of registrant details:

When a registrant is dissolved (Dissolved process)
When the registrant name is found to be incorrect (Incorrect registrant process)
When the registrant's address is found to have incorrect data (Poor quality data process)

When such a process is initiated on a domain name, we initially notify the registrar that the process has been initiated. The registrant is also notified at this time for a dissolved registrant or incorrect registrant name. If the address is incorrect then the registrant is notified 10 days later.

If the details are not updated then the domain name is suspended and cancelled.

The steps and notifications sent can be summarised as:

For incorrect registrant address process:

Incorrect registrant address process initiated
Registrar notified and given 10 working days to update
If no update is received within 10 days the registrant is notified
Registrant notified and given 20 working days to update
If no update is received the domain name is suspended and notification sent to the registrant and registrar.
If, after a 30 day suspension period, no update is received, the domain name is cancelled

For incorrect registrant name and dissolved registrant processes:

Process initiated
Registrar notified and given 30 working days to update
If no update is received, the domain name is suspended and notification sent to the registrant and registrant.
If, after a 30 day suspension period, no update is received, the domain name is cancelled.

Examples of the notification emails are shown below.

Poor quality data - registrar notification:

Subject: <<Process type>> process commenced notification

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

With reference to

Account details:

*account-id:    <account.id>
*account-name:  <account.name>
<account.address>

Domain name(s):

<domain.name.list>

<<Process specific text>>

If we do not receive an update by <date>, the account and all domain names 
held on it will be suspended. When a domain name is suspended all services 
associated with it, such as email or a web site, will stop working. After a 
30 day suspension period, the account and associated domain names will be 
cancelled.

If no action is taken by <date>, the domain name will be cancelled.

On cancellation, domain names are made available for re-registration on a first-registered,
first-served basis.

If you need any further information please contact our Registrant Services department
on +44 (0) 1865 332244 or email nominet@nominet.org.uk.

Nominet UK

Notes

<<Process type>> is one of the processes listed above - "Poor quality data", "Incorrect registrant" or "Dissolved"

Domain suspension notification

Subject: Domains Suspended Notification

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

Please be informed that the following 2 domain name(s):

	Domain Name|Registration Status|Expiry
	Automaton-example1.co.uk|Registered until renewal date.|20080118
	Automaton-example2.co.uk|Registered until renewal date.|20080118

have been suspended due to <<reason>>

The scheduled cancellation date is <<date>>

For more information on suspensions, please see <<this page>>
 -----BEGIN PGP SIGNATURE-----
Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies.
iQA/AwUBP55tRulN789E5ixiEQInOQCdG/mnVISfPongASYgHtFF6GN6
Y+oAnj5Qy1GthYedHOBqfem9shD9IjMA
=m8DG
-----END PGP SIGNATURE----

Notes:

<<reason>> is "poor quality data", "dissolved registrant", "incorrect registrant"

Nominet account updated and suspension lifted

If the account is updated whilst suspended, we send the following email to the registrant and copy it to the registrar.

Subject: <<Process type>> process lifted notification

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

With reference to

Account details:

*account-id:    <account.id>
*account-name:	<account.name>

Domain names(s):

<domain.name.list>

The account has been updated successfully and any suspensions have been lifted.

If you need any further information please contact our Registrant Services department
on +44 (0)1865 332244 or email nominet@nominet.org.uk.

Nominet UK

Nominet account cancelled

If the account is not updated during the 30 day suspension period it will be cancelled and a domain cancellation notification sent.

Related contacts

For questions from our members and registrars Telephone: 01865 332233 Email: support@nominet.org.uk To make a payment Telephone: 01865 332348 Email: payments@nominet.org.uk Emergency out of hours support for registrars Telephone: 01606 866663

If you need any more advice, request a call back and discuss your query with one of our advisors. Request call back ›