You can use online service to manage resellers associated to your registrar account. Reseller data can be used in our emails to registrars and will be included in lookup services such as WHOIS. A detailed description of how we use reseller data is available.

Instructions for submitting reseller data in online service

Reseller data needs to be submitted in your online service account. If you use a number of different tags you need to ensure that you select the correct tag before submitting data. Please be aware that reseller data is unique to each tag and cannot be shared across different tags even if they are on the same registrar account.

The section for submitting reseller data can be found in online services: Registrars > Resellers.

For each reseller you need to have the following information available:

• Your reference: This is your unique reference for each of your resellers. This field is restricted to uppercase letters A-Z, digits 0-9 and hyphens.
• Trading name: This is the trading name of the reseller and will be published exactly as entered.
• Public URL: This is the URL for the reseller that customers will be directed to for support or further information about the reseller. URLs should be entered in full (for example http://www.nominet.org.uk)
• Email: This is an email contact for the reseller. Although this address is not published it may be given out to customers requesting further support from us.
• Phone: This is a telephone number contact for the reseller. Although this phone number is not published it may be given out to customers requesting further support from us.

Reference, trading name and URL are mandatory fields and either an email or a telephone number must be supplied for each reseller.

Data entry

There are two methods of submitting reseller data: manually or by bulk upload.

Manual entry

Single resellers can be entered manually by using the data entry form. Any errors will be marked in red and will need to be corrected before submission is accepted.

Bulk upload

You can upload a CSV file containing all of your reseller information. On uploading the CSV file you will be asked if it contains a header row or not. The field order for the CSV file must be:

•     Reference, Trading name, Public URL, Email, Phone

If you attempt to upload a file that contains errors (missing mandatory fields, non-unique references) the upload will be rejected and you will be shown an error list.

Reseller data management

You can delete or edit reseller data individually by using the appropriate links.

Linking resellers to domain names

Once you have submitted your reseller information you can link existing domain names to resellers using the modify command. You can also associate new registrations with a reseller using additional fields in the create command.

Documentation for manipulating the reseller information associated with domain names is provided for the automaton, Nominet EPP and Standard EPP.