As a result of the problem with renewal reminder emails, we will be issuing a slightly different version of the expiry reminder email to explain the change in suspension date and remind the registrant that their email has gone beyond its expiry date.
Subject: IMPORTANT: <domain.name> is due for renewal
Your domain name has not been renewed.
We recently experienced a problem with our renewal reminder process. As a result you were
not sent the email advising you that your domain name was due for renewal when it reached
its expiry date. We have therefore extended the time allowed for you to renew your
domain name.
Your registrar may have already given you notice that your domain name is due for renewal,
however, due to our error, the dates they have given you may not now be correct.
The expiry date for your domain name has not changed, but you now have 30 days from receipt
of this email to renew your domain name before it will be suspended. If your domain name is
suspended the suspension period will still be the full 60 days before cancellation.
If you wish to keep your domain name, you must act quickly. In the first instance you should
contact your registrar who will be able to help you to renew the domain name. Alternatively
information about maintaining your domain name is available on our web site:
http://www.keepyour.co.uk
Domain name: <domain.name>
Your registrar: <registrar name>
Registrar’s web site: <registrar public URL>
Expiry date: <expiry date>
The Nominet registrant services team is currently available to help you from 8:00am to 8:00pm
Monday – Friday.
If you no longer need the domain name, please ignore this notice and any further reminders
and the domain name will be cancelled. Alternatively, if you wish to cancel the domain name
immediately, please log in to your account and request its cancellation.
Kind regards,
Customer Services
T +44 (0) 1865 332244 F +44 (0) 1865 332288 E nominet@nominet.org.uk
http://www.nominet.org.uk
Nominet UK is a company limited by guarantee and registered in England
under No. 3203859. Our registered office is Minerva House, Edmund Halley
Road, Oxford Science Park, Oxford, OX4 4DQ, England.