The Registrar Agreement is the contract between Nominet and a registrar. It covers how we expect registrars to behave in respect of our registration systems, commitments to registrants, the maintenance of data and our payment terms.

The full agreement with registrars consists of:

• the Registrar Agreement
• Good Practice Terms
• Credit and Payment Terms
  
• Nominet's instructions on use of the registrar systems
  
• the acceptable use policy
• the Definition and Interpretation Terms
• our current Fee Schedule

This latest agreement (including the Good Practice Terms) came into effect for existing registrars on 1 March 2007.

We also have a complaints procedure for registrants to use if they wish to complain about a registrar, or which a member or registrar can use if they wish to make us aware of another registar who is in breach of the registrar agreement.