The full agreement with registrars consists of:

• the Registrar Agreement
• Good Practice Terms
• Credit and Payment Terms
  
• Nominet's instructions on use of the registrar systems
  
• the acceptable use policy
• the Definition and Interpretation Terms
• our current Fee Schedule

The new agreement (including the Good Practice Terms) came into effect for existing registrars on 1 March 2007. New registrar applications from 29 January 2007 were already under these terms.

Further information about these agreements is available.

We also have a complaints procedure for registrants to use if they wish to complain about a registrar, or which a member or registrar can use if they wish to make us aware of another registar who is in breach of the registrar agreement.