Renewal of your .uk domain name

If your domain name is currently suspended the suspension will be lifted within 24-48 hours.

We are not able to refund any fees that you pay us.

If you do want to pay your renewal fee direct to Nominet UK, we accept the following payment methods:

• Cheque
• Credit Card
• Online Payments
• Bankers Automatic Clearing System - BACS (UK only)
• Wire Transfer (Payments from outside the UK)

If you are paying by cheque, BACS or wire transfer, you must send a remittance advice with your payment.  If you do not do this, we cannot guarantee that your payment will be allocated correctly and your domain name may be at risk of suspension or cancellation.

Cheques

Please make cheques payable to 'Nominet UK' and write your invoice number and domain name on the reverse of the cheque.

Please allow 3-4 working days for cheques to arrive.

Credit Card

You can pay by Visa, Visa Purchasing card, Mastercard, American Express, Solo and Maestro, by telephone, post or secure fax.

For security reasons, please do not send your card details to us by email.

To pay us by telephone please contact our payments team directly on 01865 332348, Monday to Thursday 9am to 5pm and Friday 9am to 4pm.

You can send your payment to us by post or to our secure fax on 01865 332401.  We require the following information:

• Date
• Card Number
• Cardholders Name and Address
• Expiry Date
• Amount to be charged to your card
• Invoice Number(s) and Domain Name(s)
• Security Code - this is a unique three or four digit number printed on the credit card.  More information on security codes is available.

Online Payment

Our online payment facility allows you to pay your invoices online using a debit or credit card.  To use the online payment system you will need the invoice number and payment reference from the invoice that we have sent you.  Access the online invoices. 

Bankers Automatic Clearing System - BACS (UK only)

When you make a payment to our bank you must quote the invoice number(s) you are paying as the unique reference.

You are also required to send a notification of your BACS payment by email to banking@nominet.org.uk, by post or to our secure fax on 01865 332401, advising us of the following:

• Date of Payment
• Amount
• Invoice Number(s)
• Account Number(s)
• Domain Name(s)

If we do not receive this information we cannot guarantee that your payment will be allocated correctly and your domain name may be at risk of suspension or cancellation.

Our bank details are as follows:

Name:     NatWest Bank plc
Address:  91 London Road
              Headington
              Oxford
              OX3 9AE

Sort Code:  60-10-28
Account Number: 86488511
Account Name: Nominet UK

Please allow 5 working days for the payment to reach your Nominet account.

Wire Transfer - Non UK Payments

When you make a payment to our bank you must quote the invoice number(s) you are paying as the unique reference.  Please quote our bank details as above plus our Swift Code: NWBK GB2L 60-10-28 and IBAN Code: GB82 NWBK 6010 2886 488511. 

Payments can take more than 6 working days to reach our account, so please allow sufficient time for your wire transfer to be processed.  You must pay all service charges and commissions that are incurred throughout the transaction.

Please note: Payments made from outside the UK must be made by credit card or wire transfer in pounds sterling only (GBP).  We cannot accept any cheques drawn on non-UK banks because of the excessive clearance costs.

You must send a notification of your payment by email to banking@nominet.org.uk, by post or to our secure fax on +44 1865 332401, advising us of the following:

• Date of Payment
• Amount
• Invoice Number(s)
  
• Account Number(s)
• Domain Name(s).

If we do not receive this notification we cannot guarantee that your payment will be allocated correctly and your domain name may be at risk of suspension or cancellation.

Please allow 6 working days for the payment to reach your Nominet account.

Payment for other services

Some of our domain name management services, such as registrar change, require payment of a fee.

As these services are completed using your account in Online Services, you can pay by credit or debit card as you complete the process.

Since the launch of Online Services we have been monitoring usage of the voucher payment process.  This enabled services to be paid for by cheque using a voucher system.  We have found that the vast majority of registrants are paying online with credit / debit cards and as a result we have decided to remove this payment method for online services.  We will no longer be selling new vouchers, however, previously purchased vouchers can be used before Wednesday 12 December 2007.  If your voucher has not been used by this date then you will receive a full refund.