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January 2010

We will be providing an analysis of the outcome and mediation statistics for all the complaints received under Policy and Procedure v3 up to December 2008 shortly.

DRS total complaints 2010     DRS live complaints 2009 - 2010  
DRS Total complaints 2009      DRS Total complaints 2008

Complaints received under Policy and Procedure v3  (29 July 2008 onwards).
 
 
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