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Resolving domain disputes

We operate a free Dispute Resolution Service (DRS) as a fast and transparent process to help people and organisations settle domain name disputes, where:

  1. The person making the complaint has rights in a name which is similar to the domain name, and;
  2. The person who has registered the domain name has taken unfair advantage of those rights.

This service is based on free, confidential mediation, with decisions made by experts used to break any deadlock. The DRS can usually provide a quicker and cheaper resolution to disputes than going through the courts.

If you have concerns about a domain name, but it doesn’t sound like the DRS is suitable for your situation, we may be able to help in other ways.

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