Claire Milne is an experienced independent telecoms policy consultant, active both nationally and internationally. She has worked closely with UK consumer organisations and sat on a number of public bodies. She is involved with the internet as an enthusiastic user, consumer representative, and policy adviser. She has had a continuous close involvement since 1983 with UK telecoms regulation, and has a good general knowledge of relevant topics in many other countries, and especially of the evolving European scene. She is a Visiting Research Associate in the Department of Media and Communications at the London School of Economics.

Public bodies she has been involved with include the Public Utilities Access Forum (PUAF), a voluntary sector umbrella body which campaigns for the interests of low-income users of energy, water and communications; ICSTIS, the self-regulatory body for premium rate telephone information and entertainment services; the Internet Watch Foundation, which operates a hotline and take-down procedure for illegal material online; and the Telephone Helplines Association, a registered charity, which exists to provide quality and confidence for callers to helplines in the fields of health, education and social welfare. Helplines are increasingly turning to the internet to enhance their services to users.

Having previously been an independent member of Oftel's expert Numbering Advisory Group, she chaired Oftel's Working Group on the Use of Numbers, which advised Oftel on codifying and where necessary changing users' rights and responsibilities in numbers, including potential trading rights. She has continued to work with Ofcom, the successor to Oftel.

Trading since 1992 as Antelope Consulting, she works flexibly as an independent expert, team member or project leader. Most current consultancy focuses on policies to promote the availability of phone and internet service in remote areas of developing countries, and their affordability to all income groups.
 
Claire's university education was in Mathematics (Cambridge) and Statistics (Imperial College). She enjoys languages: her French and Italian remain serviceable, and she plans to revive her rusty Russian and Greek when the opportunity arises. Her children were born in 1984 and 1988. When family commitments allow, she likes to explore interesting places in person.