Please find below a list of forms that are used in the Dispute Resolution Service. Before completing any of the forms please make sure you understand the process.
Read the
Policy and
Procedure, as they are the key documents that all the others rely on. We appreciate that this is a lot of reading, but the DRS is a formal process and the biggest mistake that parties make is not understanding it before they start.
Complaint form Response form Reply form Further information regarding disputes and
how the DRS works is available.