Working with us as a registrar, you'll have access to a range of resources and support to help your domain name business:
- Registrar Resources
A dedicated microsite for our registrars
- Customer services
24/7 emergency technical support and general support during office hours
- Registrar systems
Various registration systems and domain lookup tools you can use to interact with us
Branding & marketing
- Marketing and campaign materials
Toolkits to help market your .uk domain name products and services
Including registrar information days and our annual .uk day
- Terms and conditions logo
Inform customers that their registration is subject to Nominet's Terms and Conditions. If you don't use the logo, please use this url to ensure the link remains live even if we restructure our website: http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration
When you register a domain name on behalf of a customer, you are acting as their Agent and are therefore binding them to our Terms and Conditions. You have a legal responsibility to make customers aware of their contractual obligations to Nominet UK. This is outlined in more detail in the Registrar Agreement and Good Practice Terms.
- Membership logo
Available for use only by members
- Domain name registration discount
Registrars who are also a members, are entitled to receive a discount for domain name registrations and may choose to use our multi-year registration functionality
Documents & guides
These documents provide further information about Nominet that you can share with your customers to illustrate how you work with us to provide them with a domain name service.
How online services can help you to service your customers
All of your .uk customers will have a Nominet account created for them - this document explains what registrants can do in online services.
pdf | word | text
Customer complaints procedure
Having a complaints procedure for your customers is an essential part of being a .uk registrar and is part of your agreement with us. Here are details of our customer complaints procedure to help you develop your own version.