Submitting your entry is simple and straightforward. 

After you've chosen a category, tell us how your entry has improved the online experience in that category and how, in your opinion,it constitutes best practice. Your case study should be no more than 1,000 words. You may include tables, photographs, graphs and brochures to illustrate your points.

A suggested guideline for the structure of your 1,000-word document could be:

Executive Summary (250 words)

• An opening statement which succinctly describes the product or service and how it solves the issue being addressed
  

Description (500 words)

• An explanation of the existing challenges or obstacles
  
• A fuller description of the product or service
• A clear outline of the benefits it has delivered
• Examples of multi-stakeholder co-operation, if applicable
  

Conclusion (250 words)
How you believe your product or service constitutes best practice for this category.

If your entry is shortlisted, we may ask for additional material.

All shortlisted and winning entries will be publicised and promoted as examples of best practice here in the UK and internationally.