Who we are

Nominet operates at the heart of e-commerce in the UK, running one of the world’s largest Internet registries with over six million domain names. With highly respected industry credentials, we are entrusted with the management of .uk Internet domain names, employ 115 staff and have an annual turnover of £16m.

What we are here for

How we work

• We are non-discriminatory, honest and transparent
• We bring a human touch to technology
• We are dependable, always doing what we say we will
• We are connected to the world around us
• We are innovative in the way we approach our business

Where we are going

Our strategic priorities

• To manage our finances
• Develop Nominet as a centre of service and IT excellence
• Develop our communications and marketing
• Take a leading role nationally and internationally
• Become an employer of choice
• Implement our corporate social responsibility strategy

What these strategies will mean

Managing our finances

• Delivering the strategic priorities of the business through sound and effective financial management
• Ensuring that we retain a cost effective culture
• Ensuring that we are able to fund appropriate levels of investment in our core business and any diversified activities
• Ensuring that we maintain suitable levels of reserves to safeguard our future
• Maximising investment income without undue levels of risk

Developing our centres of IT and service excellence

• Providing a secure and robust infrastructure
• Providing high quality, reliable and responsive customer service to all our customers
• Ensuring fit-for-purpose business support systems that can accommodate rapid change
• Steering the development of new Internet technologies to meet our company objectives, innovating where appropriate
• Identifying early opportunities to diversify or enhance our current services
• Meeting these new challenges by providing the appropriate level of service in each new area
• Working with our registrars to improve the reputation of the industry

Developing our communication and marketing

• Increasing .uk’s market penetration
• Promoting better brand awareness and understanding of Nominet
• Increasing member and registrar engagement
• Marketing of other registry related products / services
• Improving internal and external communication

Increasing our international and national impact

• Playing a leading role in worldwide Internet governance
• Seeking to influence the regulatory framework
• Improving the effectiveness of our consultation processes

Becoming an employer of choice

• Creating an environment where our people love coming to work every day and can develop to their full potential
• Delivering the strategic priorities of the business through our people
• Developing a culture that supports Nominet’s drive to be a great place to work

Strengthening our corporate social responsibility

• Ensuring all our business activities are conducted in a socially responsible manner
• Having a positive impact on our local, national and international communities
• Having a positive impact on the environment