We operate at the heart of e-commerce in the UK, running one of the world's largest Internet registries and managing over six million domain names. With highly respected industry credentials, we are entrusted with the safe, stable and secure management of the .uk Internet name space.
We maintain the register of .uk domain names. We run the technology which locates a computer on the Internet hosting the web site or email system you're looking for when you type in a web address or send an email to an address that ends in .uk.
This includes:
We have a reputation for excellent customer service that is consistently reflected in the results from our satisfaction surveys, and other national Internet registries often visit us to learn from our registry model.
Recent independent research highlighted that British Internet users are six times more likely to choose a .uk rather than a .com address when looking for information via an Internet search engine. In addition respondents also added that when asked about searching for a particular company on the Internet, 72% said they would visit a British web address above any other.
We work closely with the UK Government and parliamentarians. We also play a key role in international Internet governance and policy development. We regularly liaise with organisations such as the Internet Corporation for Assigned Names and Numbers (ICANN) and worldwide domain name registry organisations. Our Director of Legal and Policy is on the Advisory Group to the Internet Governance Forum, appointed by the United Nations Secretary General.
We greatly value our people and are committed to providing a high-quality working environment. In order to ensure we continue to offer high levels of customer service we invest significant time and resources in developing our 115 staff, we also aim to provide a similar level of excellence in how we look after our employees as internal customers. We are constantly working towards our goal of being an Employer of Choice.
We are a private, not-for-profit company. We have 3,000 members not shareholders, and pay no dividends. We are not a governing or regulatory body, but provide a public service for the .uk namespace on behalf of the UK Internet community. We recognise that our responsibilities to this community are wide and varied, so we consult regularly with our stakeholders on any changes in policy.
We aim to be the leading provider of registry services, including .uk, ENUM and other associated technologies.